Mainfactor

The standard processing time for all orders is 1-3 business days. Additionally, pre-order items or print on demand items may take longer than usual to ship. Pre-order items usually take 4-6 weeks to ship and print on demand items take 3-7 days.&#xA0;For specific questions regarding the status of your order, reach out to our customer care team by submitting a request <a href="mailto:customercare@mainfactorcommerce.com" style="box-sizing: inherit; color: var(--link-color); text-decoration: underline; margin: 0px; padding: 0px; border: 0px; vertical-align: baseline; outline: none !important;">here</a>.

The standard processing time for all orders is 1-3 business days. Additionally, pre-order items or print on demand items may take longer than usual to ship. Pre-order items usually take 4-6 weeks to ship and print on demand items take 3-7 days. For s

How long will it take for my order to ship?

Shipping Information

How do I unsubscribe from newsletter updates?

How do I change the email address for my account?

How can I change my order?

I do not see my question here. Who can I contact?

Do I need to create an account to place an order?

Can I get a different size or color than what is offered through the store?

What payment methods do you accept?

Do you offer gift certificates?

How is sales tax calculated?

How do I find my correct size?

UK/EU Duties and Taxes - Confirming payment with VAT/IOSS numbers

How do I apply promo/discount codes?

Can I edit or add anything to my order?

Billing, Cancelations, and Editing Orders

I received a damaged or incorrect order, what should I do?

How can I cancel my order?

Once I place my order, when will my account be charged?

When I add a product to my shopping cart, does it mean that product is available?

I ordered a “pre-order” product. How long will it take for my order to arrive?

What happens if you run out of stock of an item I have already ordered?

Order Status

How can I make an exchange?

How can I make a return?

When will I receive a refund for my returned order?

Returns and Exchanges

Do you ship orders internationally?

It says my order was delivered, but I haven’t gotten it yet. What do I do?

How can I track my order?

How long will it take for my order to arrive, once it ships?

Who pays for my return or exchange?

How much will it cost to ship my order?

My order is shipping outside the United States. Do I need to pay custom/import fees to receive my order?

What if my package gets lost?

What if my package arrives damaged?

How long will it take for my order to ship?Updated a year ago