Yes, we do ship our products internationally. Certain items may have limited availability based on shipping location.For specific questions regarding product availability, reach out to our customer care team by submitting a request here.
Please contact the carrier with any questions regarding missing packages. Oftentimes, there might be a delay or the package was marked as delivered before it was actually delivered. If you still haven’t received your package after consulting with the
You can track your order using the order confirmation email you receive following the completion of your purchase. If you do not receive an order confirmation email, please reach out to our customer care team by submitting a request here. To track yo
Shipment times may vary. In most cases, domestic shipments normally arrive within 3-7 business days once shipped. For international shipments, arrival times vary depending on location. Please see below for more detail. *Please allow an additional 1-3
The standard processing time for all orders is 1-3 business days. Additionally, pre-order items or print on demand items may take longer than usual to ship. Pre-order items usually take 4-6 weeks to ship and print on demand items take 3-7 days. For s
If your order is eligible for a return or exchange (see the Return Policy located in the store footer) you will be responsible for covering the cost of return shipping. However, if the item was defective and such defect can be proven or the incorrect
Shipping prices vary based on your location, the items you ordered, and the size of the package(s). Shipping prices also include handling and packaging fees. Prior to completing the purchase, your shipping fees will be calculated.
We do not include any import fees in the cost of your order. Paying any customs feed is the sole responsibility of the customer and Mainfactor is not liable for any additional fees that your country may charge when importing your order. For more info
Sorry to hear your order never arrived! Please reach out to our customer support team at [email protected] with your order number and any relevant details and we can help arrange for a reshipment.
Sorry to hear your order arrived damaged! Feel free to reach out to our customer support team at [email protected] with your order number, a description of the damage and attach photos of the damaged items or package. We will review