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I received a damaged or incorrect order, what should I do?
If you received a damaged or incorrect order, please reach out to our customer care team by submitting a request here. When submitting a request, please include a photo of the damaged/incorrect product and describe the specific flaw. Our customer car
How can I cancel my order?
To cancel your order, please reach out to our customer care team by submitting a request here. If your order has not shipped, we may be able to cancel your order at no cost. Unfortunately, we cannot cancel an existing order once it has already been p
Once I place my order, when will my account be charged?
Once you place your order, your account will be charged immediately. If you believe there has been a billing error, please reach out to our customer care team by submitting a request here.