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Billing, Cancelations, and Editing Orders

How do I unsubscribe from newsletter updates?

To unsubscribe from newsletter updates, please click "Unsubscribe" link at the bottom of the newsletter. Once you confirm, you automatically be removed from all future email newsletters. If for some reason you still receive our newsletters or email m

How do I change the email address for my account?

To change your email address for your account, please reach out to our customer care team by submitting a request here.

How can I change my order?

To change the items in your order, alter your shipping information, or make any other edits to your order, reach out to our customer care team by submitting a request here. Unfortunately, we cannot edit an order once it has been processed for shipmen

I do not see my question here. Who can I contact?

To contact our customer care team, reach out to our customer care team by submitting a request here and a member from our team will be in touch as soon as possible!

Do I need to create an account to place an order?

No, you do not need to create an account to place an order. Accounts are entirely optional. However, creating an account ensures that you can review past purchases, track your orders, receive product updates, receive quicker check out times, and more

Can I get a different size or color than what is offered through the store?

The only colors and sizes available for specific products are the ones offered through the web-store.

What payment methods do you accept?

The payment methods we currently accept are Visa, Mastercard, American Express, JCB, Discover, Diners Club, Elo, Shop Pay, Apple Pay, Google Pay, and PayPal.

Do you offer gift certificates?

Unfortunately, gift certificates are not available at this time.

How is sales tax calculated?

Sales tax is calculated based on the tax laws within each state and based on the shipping address provided to us at checkout.

How do I find my correct size?

In most cases, size charts for all products can be found on the individual product page. Once you have selected the product you are interested in, look for the "Size Guide" tab. If you are still unsure of what size will fit you best, feel free to rea

UK/EU Duties and Taxes - Confirming payment with VAT/IOSS numbers

If you live in the UK or EU, you may be required to confirm payment of VAT taxes by your local customs department. If you require confirmation of your tax payment, please contact us here to confirm our IOSS and VAT Numbers so that you may provide it